Waxcreative Design

We understand that time is a precious commodity these days and that there are plenty of occasions in life where you just need the answer without lots of extra wording. Check out our Wax FAQ for some of the skinny on how Wax works.

Do you maintain the sites you design?

Not that we'd want to sound flip-floppish, but the answer here is both yes and no. While it’s true that maintaining the sites allows us to insure the quality of the design over time, we also have a few nifty WaxTools that allow clients to update specific areas of their sites on their own using their own browser. We built WaxTools to be relatively easy to learn (bonus) and allow a client specialized access to various parts of the site. Which parts? That was easy to determine. We've been doing this for many years and simply paid attention to the places where clients made the most updates, or wanted to make the most timely or last minute updates, such as an events calendar or home page items. And then there is the powerful WordPress software that we love (not just for blogging anymore) that gives tremendous control to clients.

The best of both worlds, yes?

Do you offer hosting?

Yes, we do offer hosting at very competitive rates, and while we don’t necessarily require that you secure hosting with us, we’d highly recommend doing so. Why? Well, the truth is that we’re intimately acquainted with our server, which means no learning curve. We can help with email and we understand how to access the right directories for upload. Sound like a bunch of techie trivia? Well, it’s important stuff, and if we’re trying to work our magic on someone else’s server it’s going to take more time—you know, that thing you don’t have a lot of and that costs money to boot? Yes, exactly. Save time. Save money. Now that’s always a good thing.

Is the founder of Waxcreative the same Emily Cotler who co-authored that web design book?

Ah, now we’re blushing! Yes, indeed, Emily co-wrote the bestselling Web ReDesign 2.0: Workflow That Works with Kelly Goto. In its second edition and translated into 14 languages, Web ReDesign is considered a must-read for anyone searching for a cohesive web workflow plan that will help save time, money, and headaches. And, incidentally, what we follow here at Wax.

Do you use templates or clip art?

Wax creates all of our designs from scratch. We never purchase pre-made templates. Some designs within the WaxExpress program do utilize similar layouts, though the visuals will be unique. As for stock photography or illustration, we will on occasion use it or more often, alter or customize it. Bottom line, it’s in your best interest (and Wax’s) to create a custom site that uniquely communicates who you are and what you do—and how that’s different from every other single person on the planet. So, that’s what we do. It just makes sense

Will Emily be the one designing my site?

Emily oversees all projects. She is Wax’s Creative Director—a title she takes to heart with great passion and gusto. Nothing reaches the web without her input and vision. It takes a village to launch a truly effective website these days, or at least a tight team. Meet Misono and Estella, Wax’s whipsmart, ace designers. Meet Abi, code warrior and server goddess. Meet Tarrin, who holds it all together (Seriously... Glue! She is super glue!), and Max, fabulously instrumental in picking up the slack. Emily and her Dream Team -- you’re in good hands.

How do I get a hold of your AUTOGRAPHED BY THE AUTHOR stickers?

We wouldn’t dream of keeping these handy and oh-so attractive stickers to ourselves! Check AuthographedByTheAuthor.com for the best booksigning stickers to be had. And remember, when you place an order for four rolls or more at once, you receive a discount.

WHERE WOULD YOU LIKE TO GO NEXT?
Browse our print and web portfolio.
Find out about our different products.
Meet Emily Cotler and her team.

Immediate Answers ~ Frequently Asked Questions