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Q: Do you maintain the sites you design?
A: Yes. In fact, we prefer to. It helps us to maintain the quality of the design over time.

Q: How can I find out about Waxcreative's newest launches?
A: Our newsflash is a short, totally spam-free newsletter that announces all our new launches, and on rare occasion it also includes announcement-worthy news. Please see our contact page for more information.

Q: Are you the same Emily Cotler who co-authored that web design book?
A: Yes. Thanks for asking. The second edition was released December 2004. The response has been wonderful, including a feature in the May/June 2005 issue of Communication Arts magazine (see the full review in a pop-up window here). Get more details...

Q: Do you use templates or clip art?
A: No. Never. At Waxcreative we believe in giving each of our clients a distinct and individualized brand and image. There is no way we can achieve this high level of design if we use templates and clip art available all over the internet. [Disclaimer: in one of the sites we designed we use vintage Navy posters. While technically not clip art, it is copyright-free. But the choice was intentional. In another site we used a clip art image of a globe on a secondary page. We agonized for about ten minutes over that, but determined that drawing it ourselves would have been silly.]

Q: Will Emily be the one designing my site?
A: Emily oversees all projects. She is Wax's Creative Director. Nothing reaches the web without her input and vision.

Q: Do you design anything other than websites?
A: Yes. We have a great deal of experience in printwork and promotional items. We have a few samples posted here on our site. Please check back periodically to see new additions. Please contact us for more information.

Q: Do you offer hosting?
A: Yes, for Wax-designed sites only. Our hosting rates are highly competitive.

Q: Do you take meetings at conventions?
A: Whether you are seriously shopping for a new designer or just gathering information for a later date, Emily is always happy to meet with prospective clients at conferences and workshops if schedules permit. Consultations last one-half hour and are free of charge. Please check her Upcoming Appearances schedule to see when she will be in your area.

Q: How do I get a hold of your AUTOGRAPHED BY THE AUTHOR stickers?
A: You may now purchase them here on our site. FOR A LIMITED TIME, order four rolls or more and receive a discount -- get together with your friends for this fabulous offer.

Creative professionals and small businesses have specific online needs. At Waxcreative we work with our clients one-on-one to determine what makes each client unique. We ask a lot of questions. We never jump in without doing our research. And it shows.

We are classically-trained graphic designers with the HTML expertise to create websites that look fabulous and function perfectly -- and not just the code. We create sites that meet business goals.

We also pride ourselves on our stellar client support. (See what our clients say about working with Waxcreative.) At Waxcreative, your questions are answered promptly. You will never be left hanging. And if you are the sort of client who needs help devising and maintaining an update schedule, we are always happy to assist.

Emily Cotler, Waxcreative Design's owner and Creative Director, is one of the industry's foremost experts in the field of website information design and content development. As a result, every Wax website is carefully plotted to seamlessly grow with your business and career.

For more information about the Waxcreative process and philosophy, we invite you to read Web ReDesign 2.0 | Workflow That Works, written by Emily Cotler and Kelly Goto. This groundbreaking design book was immediately hailed as an industry standard. The first edition was translated into eight languages. The second edition "2.0" is brand new.

 


Elizabeth Boyle ::: "Emily Cotler captured both the essence of my writing and my personality as a writer and encapsulated it into my website."

Alisa Kwitney ::: "I love my website. It's streamlined, it's inviting, it's even a little glamorous, but in a fun way."

Mary Castillo ::: "I wanted to thank you and the team and if any prospective client wants to talk to a client, send them to me! Working with you guys was the best decision I made."

Susanna Carr ::: "The Waxcreative team gives every client the star treatment."

Candice Hern ::: "The Waxcreative team creates unique branding for each client through dazzling graphic design, and delivers it via compelling websites and collateral that set the standard for author promotion."

Deanna Carlyle ::: "Working with Waxcreative is like having a personal coach, web designer, and career planner all rolled into one."

Susan Kay Law ::: "Everybody at Waxcreative is so wonderful about keeping me up to date on things. I only wish all (any of the) other business I deal with regularly were anywhere near as reliable."

Kathryn Caskie ::: "Waxcreative is so wonderfully responsive."

 

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